Please be aware that we have several members of staff working from home at the moment, which means there maybe a slightly longer que on the phones than normal.
We again thank everyone for their patience.
Surgery News
Please be aware that we have several members of staff working from home at the moment, which means there maybe a slightly longer que on the phones than normal.
We again thank everyone for their patience.
It has been previously announced by the Government that those aged between 50-64 who have previously not been eligible for a flu vaccine may well be entitled to the flu vaccine this year.
This has not yet been confirmed as it is dependent on the national supply of vaccine, and as such we are awaiting confirmation from the Government.
We will contact patients individually as and when further guidance is released.
For more details on who is eligible for a flu vaccine please visit our Flu vaccination 2020 page
There has never been a better time to quit smoking. And there has never been more support to help you quit. The idea behind Stoptober is that if you can stop smoking for 28 days, you are five times more likely to stop for good.
We know that smoking increases your risks of suffering with lung cancer, chronic lung disease (COPD), heart disease, stroke , and increases your risk of severe disease or death from COVID-19. It also hammers your wallet.
In order to help you, the NHS website has plenty of resources to help at www.nhs.uk/oneyou/for-your-body/quit-smoking/
In addition there is an NHS app which you may find useful, and an appointment can also be booked at the surgery with our Nurse - see below…
Start a 4-week programme that puts practical support, encouragement, milestones and tailored advice in the palm of your hand.
Alternatively you can access the Stop Smoking service at the surgery. This will involve one-to-one sessions with our Nursing Team. If you wish to sign up then please click the button below to complete the registration form, and call the surgery a few days later to book your appointment.
Please feel free to read our Autumn Newsletter by clicking the button below.
From staff changes, to flu clinics, to health tips it all in the Newsletter!
Did you know that you can view your medical records online using either the NHS App or Patient Access?
Some key benefits include the ability to:
View your blood test and scan results online
View and print letters from your hospital Consultants including clinic letters and hospital discharge letters
Step 1:
Firstly you will need to register with either the NHS App or Patient Access if you haven’t done so already. Basic features include the ability to book and cancel appointments, and order repeat medications online.
The NHS App is for use on smartphones and tablets, whilst Patient Access can be used on desktop computers and laptops.
Step 2:
Click the button below to view our Patient Guide, read it, then click the link at the end of the document and complete the questionnaire. You will be asked to upload 2 forms of ID (photo ID & proof of address). We will then process your request and activate access within 2 working days. We will email you once the process is completed.
We have had numerous call from people asking about COVID-19 testing. GP Practices are not part of the testing process, so if you wish to book a COVID-19 test the either:
Call 119, OR
Just to recap if you have any of the symptoms below you are eligible for a test:
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
You need to get the test done in the first 5 days of having symptoms.
Want to join our incredible reception team?
Our practice is rated Outstanding by the CQC, and the most recent GP Patient Survey 2020 found that:
100% of our patients find it easy to get through to us by phone,
98% of patients find our receptionist helpful
97% describe their experience of making an appointment as good
We are looking for a new recruit to join us, working 17.5 hours per week.
Please click for further details and to find out how to apply.
Jodie
Tracey
A warm welcome to Jodie & Tracey who join our incredible Admin team.
You may remember Jodie as she has worked with us previously and we are really happy to have her back on board agin. Tracey is also an excellent recruit, and will help us continue offering our patients an excellent service!
We are now taking bookings for flu vaccinations.
You can book a flu vaccine online via the NHS App or Patient Access. If you struggle to book online then please feel free to ring reception. We will continue to add further clinics over the coming weeks, and we will be working hard to keep you safe by maintaining social distancing and additional measures.
Who is Eligible?
adults 65 and over
adults aged 18 to 64 with specific conditions (see below)
Asthma (requiring daily inhalers), chronic obstructive pulmonary disease (COPD)
Chronic heart disease such as heart failure
Chronic kidney disease
Chronic liver disease
Diabetes
Parkinson’s Disease, Motor Neurone disease, Multiple Sclerosis
a significant learning disability
Problems with your spleen (e.g. splenectomy)
Being seriously overweight (a BMI of 40 or above)
Weakened immune system (e.h. HIV, AIDS)
pregnant women
people living with someone who's at high risk from coronavirus (on the NHS shielded patient list)
frontline health or social care workers
Later this year the flu vaccination maybe made available to those aged 50-64 who are not in an ‘At Risk’ group but this will not be until November at least. We await government guidance.
What about children?
Children aged 2 or 3 on 1st September 2020 – that is, children born between 1 September 2016 and 31 August 2018 are eligible for a flu vaccine - this can be booked online in a specific clinic or booked via reception
School aged children in Reception to Year 7 will be offered their vaccination at school
For further details about the flu vaccine please visit the NHS.UK website
We are now taking bookings for nasal Flu vaccinations in children aged 2 or 3 years old.
These are best booked online via the NHS App or Patient Access and you can book these appointments now (appointments are called ‘Fluenz for 2 to 3 yr olds’). If you have any difficulty booking online then you can book by calling the surgery.
Which Children are Eligible?
Children aged 2 or 3 on 1st September 2020 – that is, children born between 1 September 2016 and 31 August 2018
School aged children will be offered their vaccination at school
How is the Vaccine Given?
The vaccine is given as a single spray squirted up each nostril. No needles!
Children should avoid the nasal vaccine if they have:
a severely weakened immune system
a severe egg allergy with anaphylaxis that's led to intensive care hospital admission
severe asthma, that is, those being treated with steroid tablets or who have needed intensive care because of their asthma
are currently wheezy or have been wheezy in the past 72 hours
an allergy to any of the vaccine ingredients, such as neomycin
a condition that requires salicylate treatment
Why should my child have the flu vaccine?
Reduce the risk of suffering from the symptoms of flu. Flu can be serious even in children.
Reduce the risk of spreading flu to other vulnerable people, such as parents with chronic disease or grandparents.
For more information see the NHS.UK website
Are you worried about your own mental health, or the mental health of a close friend, relative or loved one?
Dear Life (dearlife.org.uk) is a new website which provides advice and support to those who are worried about their own, or someone else’s, mental wellbeing. There are lots of links to support numbers and advice which you may find useful.
There are some really useful numbers (some of which are given below) and links with advice on how to look after yourself and others in need, and links to bereavement support if needed.
If you are in a crisis right now or find yourself in a crisis at some stage, there are options:
your local NHS Mental Health Crisis Service can be contacted on 0300 200 0011, available 24/7
Samaritans can be contacted free on 116 123
A text service can be accessed by texting Shout to 85258
For emotional support:
Call the Coventry & Warwickshire Helpline on 0800 616 171. Free, confidential, and available 24/7, or chat online using the webchat.
For Children and Young People:
If you are under 18, or worried about somebody who is, call 02476 641799 between 8am-8pm. Outside of these hours, please call 0300 200 0011.
UPDATE - Problem has now been fully resolved
Our computers are currently not working at the surgery. We are seeking a resolution of the problem this morning, but please bear with us if appointments are running late. Our phone lines remain open.
We will update you with any further developments as they arise.
Thank you all for your patience.
Want to get active? Loose weight? Feel better? Improve your health and reduce the risk of series disease from COVID-19?
Download the free NHS Couch to 5K app. It will help you start running, for free. We have had really positive feedback from users so why not give it a try? They tell us it’s really easy to use, fun, engaging, and saves on the cost of a gym membership!
The NHS have created a new website offering support to those who have suffered with COVID-19 infection.
Whether you are looking for advice on how to manage the symptoms of COVID-19, or whether you are looking for help on how to support someone who is recovering from COVID-19, there is a wealth of information available.
It can be found at https://www.yourcovidrecovery.nhs.uk/
Update - 5/8/2020 11:10 - ALL SERVICES HAVE NOW BEEN FULLY RESTORED
We have just been made aware that at present our phone lines and computer systems are not working as of this morning.
We are currently unable to receive telephone calls and access our clinical systems and as such we cannot take booking’s this morning, but we hope this will be resolved later this morning to resume a normal service this afternoon.
We will contact all those who have pre-booked appointments and we will keep you updated throughout the day.
Our deepest apologies for this disruption in service.